Legal

Refund and cancellation policy

When and how you can cancel your psud0 subscription, and our policy on refunds.

Effective October 7, 20263 min read

This policy applies to subscriptions to the psud0 platform, operated by dabl.dev (DABLDEV, registration number 2025/513625/07) (“we”, “us”).

Summary

  • psud0 is a monthly subscription, billed in advance.
  • You can cancel at any time by giving 30 days’ notice.
  • Your access continues, and fees remain payable, until the notice period ends.
  • Fees already paid are not refunded, except where this policy or the law says otherwise.

Cancelling your subscription

  • Your subscription renews automatically each month until you cancel.
  • To cancel, give us 30 days’ written notice from your account settings or by emailing [email protected].
  • The notice period starts on the day we receive your notice. Your cancellation takes effect 30 days later.
  • You keep full access during the notice period, and any fees that fall due in that time remain payable.
  • The same notice period applies if you remove an individual module (for example CRM or invoicing and quoting) without cancelling your whole account.

No refunds

We do not refund fees for the notice period, for a billing month that has already started, or for time you did not use the platform.

Exceptions

  • Billing errors: duplicate or incorrect charges are refunded in full.

Platform availability

Your subscription gives you access to the platform as it is, including the features available at the time. If something is not working, report it to [email protected] and we will work to restore it. We do not give refunds or credits for downtime, maintenance or changes to features.

Cancellation by us

We may suspend or cancel your account if fees remain unpaid for 7 days after the due date, or if our Terms of Service are breached.

Your data and domain after cancellation

  • You can export your data for 30 days after your cancellation takes effect. After that, we permanently delete it.
  • If we registered a domain for you, we will transfer it to you on request, provided your account is paid up.

How to cancel or query a charge

Email [email protected] with your business name and account email. We reply within 2 business days. Any refund due is paid to your original payment method within 30 days.

Nothing in this policy limits the rights you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002.

Changes to this policy

We may update this policy from time to time. The version on this page at the time of your purchase applies to that purchase.

Contact

DABLDEV [email protected]